General Terms & Conditions

Please note, your attendance at The Little Gym Bath is taken as your agreement to our terms and conditions, as laid out below. Thank you.

Payments, Refunds & Notice Period

Your membership at The Little Gym Bath is year-round and paid monthly, split into twelve equal payments. You will attend your regular class during term time. Payments can be made with cards via direct debit. The Gym is open 51 weeks of the year. During our holiday periods we offer classes and practice times which are included in your membership. We close for seven days over the Christmas period and for four days over the Easter weekend. This is the only time where make up classes will not be issued. This is discretionary and may change, up to ten days, subject to the placement of Christmas on each given year, if you miss more than one class over the Christmas period you will be issued a make up class.

If you wish to stop your membership at any time, we require one payment month’s notice in writing via email, after an initial enrolment period of one month. In term time, if your class falls on a Bank Holiday you will be given a make-up class. Any make up classes accrued during your enrolment must be used before their expiration date and before the end of your notice period. Unused make-up classes are non-refundable. Memberships are non-transferable.

Block booking with a 10 Class Pass is offered at our discretion, dependent on class availability. Your block will be valid for a period of 4 months from the purchase date. Spaces are bookable one week in advance for class passes and space is subject to availability in the class.

Once camps have been paid for, they are non-refundable, although, if we are given 48 hours notice, we can exchange a camp for another camp session, if we have availability. Our exclusive member events sell out quickly and are, once paid for, non-refundable. Once a birthday party deposit has been paid, the deposit is non-refundable.

Make-Up Class Service

If you need to cancel a class please let us know via the app, or phone/email us no later than 4 hours before your class. You will then receive a make-up class added to your account. Make up classes expire on the 31st August each year. Make-up classes can be used in any available class either before the cancellation date or any time before their expiration, as long as you remain enrolled in the programme. It is your responsibility to book these sessions; unused make up classes hold no monetary value and cannot be refunded. Make-up classes cannot be gifted to siblings.

New Members

New members are welcome at any time during the season subject to availability, monthly fees start on the day you enrol. Your child progresses at an age-appropriate pace, receiving class recommendations during the school year.

Clothing

Children should wear comfortable clothing and must be barefoot to maximise safety and freedom. Jewellery, food and chewing gum are not permitted in the gym. Adults entering the gym are asked to remove their shoes but must wear socks. The Little Gym is not responsible for lost or stolen items.

Class Observation & Cafe Style Lobby

Parents, siblings, and guests are always welcome to observe classes from the lobby. Siblings are not permitted to participate in class activities unless they are enrolled in that class. Please do not take photos of your child’s class from the lobby.

Responsibilities

We make every reasonable effort to ensure the safety of children in the gym and while they are in the lobby. Parents or legal guardians are ultimately responsible for overseeing the safe entry and exit of their children. You must wash or sanitise your hands before entering the gym.

Behavioural Issues

If a child is being disruptive, destructive, or dangerous to themselves, other children, or staff members during class or special events, we will make every effort to work with parents and the child in question to resolve this behaviour. If the behaviour persists or other undesired behaviours develop, the child in question will be asked to take a break from the class or event.

Ofsted

We are in the process of applying to be Ofsted registered for our holiday camps, meaning that we will soon be able to accept child-care vouchers – parents will need to complete the appropriate paperwork prior to the camp. Camps run during the school holiday periods around our regular classes and can be paid for by card. Members and non members are welcome.